Refund Policy

1. Online Courses & Digital Programs

• All course purchases (including The Apex Method or other training programs) are non-refundable once you gain access to the course materials.

• We encourage you to review the course outline and ask questions before purchasing.

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2. Consulting, Coaching & Strategy Calls

• Free strategy calls have no financial obligation.

• Paid coaching sessions, brand intensives, or consulting hours are non-refundable once completed.

• If you need to reschedule, please provide at least 48 hours’ notice. Rescheduled sessions are subject to availability.

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3. Subscription Services (e.g., Editing Plans, Retainers)

• Monthly subscriptions can be canceled at any time with written notice before the next billing date.

• Payments already processed are non-refundable, but you will not be charged for the following month after cancellation.

• Prepaid subscriptions (3, 6, or 12 months) are non-refundable.

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4. Concierge & Done-For-You Services

• Custom production packages, studio builds, and concierge services require a signed agreement.

• Deposits and retainers are non-refundable once work begins, as resources and scheduling are reserved in advance.

• Remaining payments follow the terms outlined in your service agreement.

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5. Exceptions

Refunds may be considered on a case-by-case basis in rare circumstances of service non-delivery or billing errors.

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6. Contact Us

For questions about this Refund Policy or to request a cancellation, please contact us.